Full Data Export, Backups, and Log Export for Support

If needed, you can export all your Wokabulary data in one step. This includes all your vocabulary files as well any meta data like technical logs.

If you contact us because of an issue that we can't reproduce ourselves, exporting all data might be something we ask you for, so we can get a deeper picture. But a full data export can also serve you as an additional backup of your data.

Full Data Export on the Mac

You find the Export function in the General Settings:

Full Data Export on iPhone

On the iPhone you find the export in the Support section of the Settings:

The exported file is an AAR (Apple Archive) file. You can unpack it (and modify it) simply by double clicking it.

When you want to send the export to us as part of a support inquiry, feel free to inspect the contents beforehand.

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