iCloud Syncing is not working

If you have problems with syncing, please try the following steps to resolve it:

  • Make sure syncing is activated on all your devices. You can activate iCloud syncing in the Wokabulary settings
  • Make sure your are connected to the same iCloud account on all your devices and that Wokabulary has permission to access iCloud. You can check for both in  System Settings > iCloud
  • Make sure that you have selected the exact same vocabulary (language combination) on all devices. For example "French - German" is not the same as "German - English" and they won't be synced with each other. On the iPhone / iPad version you can see and change the selected vocabulary in the settings. On the Mac version, you can see the selected vocabulary in the toolbar of the Wokabulary window (and in the settings as well)
  • Try disabling syncing on both devices, wait a minute, then re-enable it again.

iCloud unavailable / Status 503

Since Winter 2021 and still ongoing in 2022, iCloud is experiencing global reliability issues. This lets iCloud synchronization fail randomly for some users.
If you get an error during sync that says something like "Request failed with http status code 503" or "iCloud is unavailable", this means, iCloud is (temporarily) unavailable. We received reports on such issues sporadically since about December 2021. The issue seems to have become more widespread since. This affects many apps on the App Store and there is even media coverage on the issue. We have also contacted Apple who confirmed that this is a bug on their side, but have not provided any solution yet.  If you experience this issue as well (either with Wokabulary or other apps), please contact Apple Support. Unfortunately there is nothing we can do about it. For most users, the problems simply resolved after a few days.

Still need help? Contact Us Contact Us